Maira

Billing Policy

Transparent pricing, flexible plans, and fair billing practices designed to grow with your team

Last updated: 6/25/2026

1. Free Plan

β€’ Users can use Free Plan upon registration.β€’ Includes up to 10 AI responses every 24 hoursβ€’ Usage limits reset automatically every 24 hours


2. Subscription Plans

β€’ Users can subscribe to available plans such as Lite, Standard, and Proβ€’ Pricing is calculated per team memberβ€’ All subscriptions follow a monthly billing cycle with automatic renewal


3. Subscription Management

Users can manage their subscription at any time by:

β€’ Upgrading or downgrading their planβ€’ Adding or removing team membersβ€’ Canceling their subscription


4. Billing Adjustments

We provide automatic billing adjustments to ensure fair and transparent pricing

4.1 Subscription Cancellation

β€’ Service will remain active until the end of the current billing periodβ€’ Any unused balance will be calculated as account creditβ€’ Remaining credit will be automatically applied to the next invoiceβ€’ No refunds will be issued

4.2 Adding Team Members

β€’ Newly added members receive immediate accessβ€’ Charges are calculated only for the remaining days in the current billing cycleβ€’ Additional charges are applied immediately

4.3 Removing Team Members

β€’ Removed member slots become available immediatelyβ€’ Removing members does not change the current subscription planβ€’ No refunds or billing reductions are provided for removed members during the active billing cycle


5. Plan Changes
5.1 Plan Upgrades

β€’ Upgraded features and limits become available immediatelyβ€’ Additional charges are applied right away

5.2 Plan Downgrades

β€’ Downgraded features and limits take effect immediatelyβ€’ Any remaining balance or unused amount will be adjusted in the next billing cycle or invoice


6. Payment System

β€’ All payments are processed securely through Stripeβ€’ Credit and debit cards are supportedβ€’ Users can manage payment methods at any timeβ€’ Billing history and invoices are available within the account dashboard


7. Important Notes

β€’ Subscriptions renew automatically every month unless canceledβ€’ Billing is based on the number of active team membersβ€’ Billing adjustments are processed automaticallyβ€’ No hidden fees or unexpected charges apply